Volunteer

Become a volunteer

By My Side is a free platform operated by trained volunteers to provide 24/7 emotional support via online text chat. When someone is going through a difficult time, having people like you by their side can make a real difference.

If you join us, you will receive free training and interact with our supportive community of compassionate volunteers and staff. This is a place for growth and improvement with guidance from our trained mentors.

There are 4 volunteer positions available now:
Listener: You will provide emotional support to people in need.
Community Manager: You will create content (posts, articles, video, or audio) and interact with the public on our social media accounts.
PR Manager: You will interact with other organizations to promote our emotional support platform and publicize our volunteer opportunities.
Community Ambassador: Interact with the community on our Discord server and host group discussions with members

If you are an adult who is fluent in English and you have a passion for community service, this is the perfect place for you. To start, we recommend committing to 2 or more hours per week. You will need a laptop or desktop computer (recommended), a smartphone, or a tablet.

If you think this is for you, we welcome you to join us! Click the “Apply” button below to start your application.

What Do Our Volunteers Say?

Before meeting By My side, I thought that I was alone in this world thinking of every single life is matter. But after finding this platform, from the first time I’ve met with the CEO (Yee Ling) I understood something important is here and I should be part of this family. I’ve applied as Listener volunteer and from the training I understood that life could be amazing by supporting each other. My mentor Lessie, was amazing! She taught me that we all have something to do that should help our univers but first, I need to listen and understand without judging anyone’s situation. Thanks to their support, I am one of By My side’s volunteer Listener since November 2023, and inspiring by our users feedback I decided to further engaged in the community by playing PR manager role.

If there’s one single thing that being here teaching me is that for anything to be possible we need to take care of our mental health. Because, the results of our environment come from our minds.

With a great mental, we can face climate change, preach Unity, fight against exclusion, bring peace to the world.

Thank you By My Side!

Wesly

Journalist

Mental health is something I discovered when I was in a dark place. However, I was able to get out of my challenges with the support of the kindhearted people online. Through this experience, I was inspired to help others the same way. 

I believe that this platform is one of those ways. It provides a safe space for people to express themselves without being judged. Here, they are able to receive empathy and compassion from trained volunteers.

Through my volunteering experience, I learned about active listening skills, which, among many others, are vital in our service and everyday lives. I hope I can return the kindness that helped me to get here.

Chun Ling

Mental health enthusiast, Design architect